FAQ - Art Lover

How it works?

Artists upload their paintings to our database from around the world.

When you buy a painting, we contact the artists to make sure this unique and original painting is still available. 

The artist then packages the paintings and ships it to the buyer. 

Shipping is free! But depending on the location of the artist and your own location, you might have to pay for customs or import fees. No fees for shipping within the same country or within the European Union (EU).

If you have a problem with a painting, get in contact with us (hello@wydr.co). We will deal with the artist and make sure everybody is happy.

We keep your money in a frozen account until you have received the painting. Only then the artist will receive his share. That way we can make sure the painting is delivered and confirms to your expectations.

 

Why wydr?
wydr wants to change how the traditional art market works. By changing the way users interact with art and offering them a Tinder-like way to tap into the art market, we break down traditional barriers and reinvent the interaction between artist and art lover.  wydr is making it easier for artists and art lovers to connect. Using Tinder’s hallmark ‘swipe left to dislike’ and ‘swipe right to like’ method, wydr lets you express your opinion, organise your favourites and purchase the art works you like. 

What is the App about?
Art enthusiasts gain easy access to the art world. ‘Hot or not’ is the name of the game for everything on our platform. Over time, wydr learns your taste and curates recommendations for you to optimise the user experience. All favourites are saved in the user’s personal gallery and then marked as sold if someone else buys the item.

How to use the App?
Members can ‘like’ or ‘dislike’ works of art from around the world and create a personal gallery curated for their own personal taste. Purchasing one of these favourites is easy.

How can I join as an art lover?
As an art lover there are no restrictions: just download the app, register yourself, and start exploring the art world.

How to register myself as an art lover?
Once you have downloaded the app and are getting started, you will see a registration screen that allows for registration with either your email address or your facebook account. Choose the one you like and get started.

How to like or not-like an art piece?
When starting the app you will (once you have registered) see an art piece and two buttons at the bottom (a cross at the left and a heart at the right). If you like the art piece you either simply swipe right or push the heart button. If you do not really like the art piece you see you can either swipe left or push the cross button.

What happens with the art pieces that you did not like (swiped to the left or pushed the cross button)?
You can “undo“ your decisions if you like to, otherwise you will not see these art pieces again.

What happens with the art pieces that you liked (swiped to the right or pushed the heart button)?
These art pieces will automatically be added to your own private virtual gallery.

What can I do in my own private virtual gallery?
The gallery gives you an overview of the art pieces you liked since you registered for wydr. you have the possibility to view the art pieces in detail. But beware, once an art piece has been sold, it will be indicated as such and after some time will disappear from your private gallery.

Can I delete an art piece out of the gallery?
Yes, as soon as you are on the detailed view of an art piece you have the possibility to take it out of your private gallery again. (Note: you will not see these art pieces again)

How can I buy an art piece?
Once you are viewing the art piece in the detailed view there is a little button which says “buy”. Simply push that button and follow the steps…

As an art lover: what do I have to do once I bought an art piece on wydr?

  1. lean back and be happy.
  2. celebrate as soon as the art piece arrives.
  3. try as many spots in your flat/house as possible searching for the perfect spot for the art piece.
  4. celebrate again.
  5. let us know that you received the art piece so that we can transfer the money to the artist.

What if I get tired of the art work after a few months?
Put it back up on wydr! Sell it the same way you bought it.

What if the art piece is damaged?
Please get in contact with us as soon as possible but no later than 7working days after receipt of the damaged art piece via hello@wydr.co. Make sure to include digital photos of the damage.

What if I don’t like the art piece / differs strongly from the pictures displayed in the app?
Please get in contact with us as soon as possible but no later than 7 days via hello@wydr.co.